customnex

Leave and policy answers, without tying up HR.

Staff wait on HR for simple answers, and the work that needs HR most gets pushed back.

An HR executive explaining a leave form to a factory staff member in Malaysia
Answered from your policy
HR · self-service

What it feels like today

Leave

Your HR team answers the same leave question every week.

Policy

Simple policy questions pull HR away from hiring and people issues.

Handbook

Old handbook versions circulate in chat groups, so staff get different answers.

New hires

Every new hire starts with a checklist rebuilt by hand, and things get missed.

Imagine

What if…

What if HR only answered the questions that need them?
What if every answer came from your current policy?
What if every new hire started with a complete checklist?
Staff questions · todayExample
Staff A · leave balanceAnswered
Staff B · claims policyAnswered
New hire · onboarding checklistNeeds your OK
Ready for your team
Control

You stay in control

Each person sees only what their role allows

Nothing goes into your HR records until HR approves

Every question and answer is on record

Integrations

Works with the software you already use

HR systemNAS / file serverSpreadsheets & files
Private AIAgentic CentreOn your own server

Questions

Can staff check leave balances with AI?

Yes. Staff ask about leave balances and policy any time and get answers from your current policy and HR system.

Is staff data kept private?

Yes. Each person sees only what their role allows, and HR records stay on your company's own server.

Can it change our HR records?

No. Nothing goes into your HR records until HR approves, and every question and answer is on record.

See it with your own handbook.

Ask your team to have your leave policy and your last onboarding checklist ready.