A local software house, with one accountable lead.
Customnex is a new, founder-led software house in Butterworth, Penang. The founder leads your project, on site, from first walkthrough to go-live.
What you can hold us to
People decide
Agents prepare the work. Orders, bills and prices wait for your people's OK.
Data stays in-house
The AI runs on a server your company owns. Your records stay with you.
Cost you can plan
One fixed price by scope, agreed up front. No per-user fees.
Plain language
Your staff ask the way they talk, with no jargon to learn.
Founder: Lim
Lim founded Customnex and is its lead engineer. He is the person you deal with, and the person accountable for your project.
He has built web, mobile and AI systems for large, busy platforms and led teams of more than 50 people. He has connected payment, logistics and business systems.
One lead, local partners, nothing locked in
You deal with the builder
You deal with the person who builds your system, not a sales team.
Trusted partners
A Malaysian AI hardware partner and local IT vendors work alongside us.
Close by
We come to your office across Penang, Kedah and Perak.
Continuity built in
A permanent licence, a server in your name, and setup notes left on it.
Questions
Where is Customnex based?
In Butterworth, Penang. The founder comes to your office across Penang, Kedah and Perak.
Who will lead our project?
Our founder, Lim, leads your project in person, from the first walkthrough to go-live. You deal with the person who builds your system.
What if we change IT provider later?
You keep everything. The licence is permanent, the server is in your company's name, and the setup notes stay on it for any provider you choose.
Meet the person who will lead your project.
A 45-minute demo for you and your team, with your own documents.