A Penang software house for private AI.
We build private AI agents that work inside your company, on your own server, beside your people.
What we stand for
People decide
Agents prepare the work. Your staff approve before anything is saved or sent outside.
Data stays in
The AI runs on your own server. Your records stay with you.
Clear pricing
A fixed price by scope, agreed up front, with no per-user fees.
Plain language
Staff ask the way they talk. No prompts or jargon to learn.
Founder: Lim Heng Feng
Heng Feng is the founder and lead engineer of Customnex. He has built web, mobile and AI systems for large, high-traffic platforms, led teams of more than 50 people and run the infrastructure behind busy online services.
He has integrated payment gateways, logistics platforms and business apps. He is an AWS Certified Solutions Architect – Associate and an Alibaba Cloud Certified Professional.
How we deliver
One accountable lead
The founder leads your project from first walkthrough to go-live.
Trusted partners
A Malaysian AI hardware partner and local IT vendors work alongside us.
On site
We work on site across Penang, Kedah and Perak.
Continuity built in
A permanent licence, plus an admin guide and set-up notes on your server.